Teams Direct Routing empowers organizations to leverage their existing telephone with Microsoft Teams. That enables seamless communication and enhances the overall worker experience. IT administrators play a crucial role in configuring Direct Routing, ensuring smooth integration and optimal performance. Firstly, assess your current infrastructu

Direct Routing for Microsoft Teams provides a way to integrate your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams application, eliminating the need for separate devices. With Direct Routing, you get the best features of Teams calling, such as call forwarding, voicemail transcript